About WIT
Welcome Message
Welcome Message

Thank you for visiting the website of the Work Improvement Team (WIT) Programme.

The WIT Programme was first introduced in April 2016 with an aim to empower frontline staff to strive for service excellence and continuous improvement through identifying operational challenges in their workplace and implementing improvement measures.

Through the WIT Programme, we proudly see that our staff members live up our AA’s core values. They pursue continuous improvement, commit to services excellence, demonstrate care for the teammates and passengers, think out of the box and challenge the status quo, and work collaboratively to achieve a team goal.

WIT Programme does not only bring positive impact to the Authority, but it also provides learning opportunities to frontline staff by organising training workshops, facilitates exchange of ideas by coordinating visits to other companies, and offers a platform for staff to demonstrate their creativity through projects, presentations and drama performance.

We hope that through this website, you will have a better understanding of the WITs’ work and development, learn from the experiences shared by previous teams and obtain information which you may find useful.

Wishing all of you a stimulating, thought-provoking and thoroughly rewarding WIT journey ahead.